Chocolate And Candy Making
Tech Support

We offer full support for our line of Chocolate and Candy Making products. Please use the following checklist to get the answers you need as quickly as possible:

1. Search the Knowledgebase (FAQ) for instant answers to most chocolate making questions. The knowledgebase has a search function to quickly check for an answer. Close the Knowledgebase window when done.
2. Search the Forum. The Forum has a search function. You do not have to register to search and read posts. Close the Forum window when done.
3. If your search did not turn up an answer click here to submit a question. Our technicians have access to the knowledgebase even when they are out of the office, so they can answer questions from anyplace they get an internet connection.

Use the form below only if directed to by our tech support department, or if you are unable to connect with the knowledgebase. If using this form, please fill out the form as completely as possible.

NOTE: The email support process takes substantially longer than the knowledgebase, so always do a knowledgebase search first.

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