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Site Tech Support

If you experience any problems with our web site help is readily available. Please note that this area is for web site problems and contact with the webmaster for this site only. Please see our support page for other questions or problems.

This form is also used for FAQ questions for those who are visually impaired.

  1. Search the Knowledgebase (FAQ) for instant answers to most site support questions. The knowledgebase has a search function, to quickly check for an answer. If you don't find an answer, the question may be posted to the knowledgebase. Close the Knowledgebase window when done.
  2. Search the Forum. The Forum has a search function. You do not have to register to search and read posts. Close the Forum window when done.
  3. If your search did not turn up an answer click here to submit a question. Our technicians have access to the knowledgebase even when they are out of the office, so they can answer questions from anyplace they can get an internet connection.

Use the form below only if directed to by our tech support department, or if you are unable to connect with the knowledgebase. If using this form, please fill out the form as completely as possible.

NOTE: The email support process takes substantially longer than the knowledgebase, so always do a knowledgebase search first.

Site Tech Support Form
Name
Your E-mail
(please check that it is correct)
AOL USERS NOTE: AOL has not been delivering some of our emails. If you expect an answer, please do not supply an AOL email address. We suggest getting a free email account at Yahoo.com
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(click Help / About in the browser's menu bar).
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Description of question, problem, or symptoms:
Comments - please include anything that may help us diagnose the problem or answer the question. This includes anything you feel may be relevant:

 

 

   

 

 

 

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http://www.onestopcandle.com