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One Stop Candle on Facebook
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Order Department Contacts
In addition to online ordering, we offer customers a variety of methods for contacting our order department. Please note that our order department cannot answer technical questions which should be submitted through our tech support department.
Please Note: Our order department no longer accepts complete orders by phone - please place your order online. It is not necessary to enter card information at checkout and if desired the payment information may be called in to the number below after placing the order.
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Phone If you have a question or need
to call in payment information our order department can be reached
at: Hours When calling, please remember that we are in New York and are on Eastern Standard Time or Eastern Daylight Time depending on the season. For those who are not familiar with U.S. time zones this is Greenwich Mean Time -5 for EST and GMT -4 for EDT. We close for all major National Holidays. |
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Email to our order department should be addressed
to |
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Secure Email Form Use this secure form if you need to send sensitive information such as credit card numbers, or if your browser has problems with the shopping cart system. Uses the same highly secure server as our shopping cart system. |
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Street Address If you need to send snail mail, want to pick up your order, or would like to shop in our showroom (yes we are real people with real inventory, in a commercial building). See store hours above. Craftcave |
Click here for current shipout time on orders
http://www.onestopcandle.com
